How identifi uses strategic partners to improve the recruitment process for clients and candidates

  In recruitment, process can never become king. Just because one client likes a certain process doesn’t mean others will. Recruiters are always tempted to make a one-size-fits-all process for efficiency’s sake, but one size never fits all.   That’s why we do things differently. We don’t push through CVs to fill vacancies as soon…

 

In recruitment, process can never become king. Just because one client likes a certain process doesn’t mean others will. Recruiters are always tempted to make a one-size-fits-all process for efficiency’s sake, but one size never fits all.
 
That’s why we do things differently. We don’t push through CVs to fill vacancies as soon as we can. We build two-way relationships with our strategic partners working on tailored processes and constant communication that pays off for everyone in the longer term – candidates and clients alike.
 
Here’s a look at how our strategic partnerships work.
 

Auriga Consultants

 
Who they are: Auriga is a long-standing client of ours. They’re specialists in information security and cybersecurity, with ambitious growth plans.
 
How we work with them: We’ve tailored a cost-effective recruitment model that enables them to grow without high costs holding them back. Essentially, they get specialist recruitment at a fixed price. This enables them to structure their plans around a fixed-price solution rather than the variable commissions based on salary.
 
A lot of recruitment processes don’t have the expertise in cybersecurity that Auriga needs. We give them the market insights to what competitors are paying, help them improve their benefits package and their onboarding process, and make sure they’re competing in the right areas.
 
Why they work with us: They’ve struggled to find consultants who meet the requisite skill sets for the business and fit well with their culture. They’ve worked with a range of recruitment companies with varying levels of success, and they wanted someone who could help them accelerate their growth plans. We’ve helped them be more agile and drive their business forward.
 
We understand their business’ development, and the kind of people they’re looking for, and we know their profiling so well that we can automate some of that. When we say “you need to see this candidate”, they trust us.
 

Autoglass® Body Repair

 
Who they are: A sister company to vehicle glass repair and replacement specialists, Autoglass®, the Body Repair team are one of the biggest companies in the space. They have huge ambitions of scale, and often need to replicate current roles and skill sets in order to achieve them.
 
How we work with them: Effectively, they’ve outsourced their recruitment to us in its entirety. We provide the backend to their careers website – so the moment you click into their careers page you’re working with us. We built them a dedicated database of 3,500 engaged and qualified candidates, building up a talent community they can recruit from.
 
We even have two recruiters who work full time with Autoglass. They’re effectively Autoglass employees, but paid by us and embedded in our networks and process.
 
Why they work with us: Run an email campaign to an outside database and you might send out 90,000 emails and get 7 applicants. Run exactly the same campaign to our pool of 3,500 and you get 220.
 
Everyone on our database is there for a reason: even if they’re not interested in a job today, they could well be next week or next month or next year. We can do that with two people – not a huge operation with hundreds and hundreds of recruiters – and we’ve brought their time for hire down from three months to fifteen days. We’re small, agile and flexible enough to develop a solution that fits with their organisation – to go out, understand their issues, and design a model around those issues.
 

Read our in-depth case study with Neil Cook, Head of IT at Autoglass® here.

 

Issured

 
Who they are: Issured specialise in government security services and emergency services. They’re a public sector specialist organisation who provide programme assurance to government on these large, sensitive, high-priority programmes of work. They assure that integration companies and service providers at this large scale actually deliver what they say they will.
 
How we work with them: Consultancy firms like Issured often win a piece of work, and then discover they don’t have the exact skill set on the bench to fulfil that promise. We’ve plugged a resourcing model into their business that means they can scale up at the drop of a hat, with known and reliable candidates.
 
If they want a business analyst tomorrow, we have thirty or forty who we’ve prequalified through psychometric testing – and we can deliver them almost within a 48 hour turnaround.
 
Why they work with us: Our approach works because we actually engage the candidates, telling them what we’re doing and asking them what they’re doing. This creates conversations and engagement, so they’re not just sitting on the database waiting for a call.
 
The candidates we put up are known to Issured, and they know about Issured – which helps Issured’s clients make sure they get an Issured consultant, rather than a raw recruit. We’ve dedicated account managers for them too, and they both have company email addresses. The fact Issured is happy with our people presenting as theirs tells its own story.
 

CyberSmart

 
Who they are: CyberSmart are a start-up we encountered through Wayra – an incubator body for tech startups, particularly around cyber security.
 
How we work with them: We’ve been working with CyberSmart almost from the concept up. We gave them lots of advice, to begin with, on how to find skills and people and how to scale up – it was almost free resourcing. We’ve promoted them, run articles about them, and introduced them to our networks – and the marketplace as a whole. That became a more formal and commercial relationship over time, but we started out lending them our marketing channels and acting as an advisory body for all things resourcing.
 
Why they work with us: We appreciated that they were in start-up mode, and strapped for cash. Our relationship was never about the short-term financial gain. It was long term – we helped them scale their business and grow into someone we could work with down the line. We offered them access to the global candidate market and found the right people for their vacancies – people they’d never have had access to otherwise. We also helped them get themselves known. Through us, CyberSmart had a place on the Lloyds Banking Group’s cybersecurity panel, addressing the hundred leading CSOs in the country.
 

Read our interview with Poppy Dowell, Cyber Security Accelerator Manager at Wayra here

 

Read our interview with CyberSmart’s Relationship Manager, Thomas Seilding here.

 

Aristi

 
Who are they: Aristi are information security consultants to the public and private sector: they identify and manage information risks. Like us, they build partnerships with their clients, and like us, they draw on experience and networks to develop them further.
 
How we work with them: As with Auriga, we help them develop their business. As they go through a phase of intensive recruitment and growth, we deliver them the people they need, and all those people are still there. We’re currently discussing a more tailored model to support their five year growth plan: they want to double their growth year on year and we want to keep providing people throughout that.
 
Why they work with us: Aristi wanted a relationship, and trusted resources – a high touch service which not every recruiter provides. We aren’t a CV machine – we provide high quality candidates with the same consultancy level approach that Aristi provide themselves. The training and certification they offer to their staff is almost unique in the industry, and we’ve encouraged them to invest in developing their junior hires in this fashion.
 
 
 
All our strategic partners are two-way relationships – we pass opportunities to our clients, because we often ask for recommendations. If one client says they want somebody local, agile and responsive to test a product for them, we can refer them to someone, because we talk to the market, and share our knowledge. Partners end up with more business, and the more business they have, the more recruitment they need.
 
 
 

 

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